Aflac 2021 Business & Sustainability Report: Human Capital Management

We believe in a comprehensive approach to wellness, which encompasses four proportions: bodily, psychological, social and monetary.

Northampton, MA –Information Direct– Aflac Integrated

At Aflac, we know carrying out the appropriate issue is very good for business, and we do that every day by investing initially in our Aflac loved ones. In equally Japan and the U.S., the corporation strives to produce an engaged employee society by supporting vocation progress, emphasizing perform-existence equilibrium, listening to our employees’ opinions and concepts, and making sure we exhibit our appreciation for their challenging operate. Our overarching human funds philosophy is, “If you consider treatment of your workforce, your workforce will consider treatment of the business.”

Workforce: Aflac U.S.

Personnel Wellness and Perform-Lifetime Harmony

Our staff members are central to all the things we do, and Aflac is fully commited to fostering a harmless and healthier environment that makes it possible for them to excel professionally and individually. Staff wellness is additional than just an isolated method or initiative it is reason-pushed and woven into the fabric of our company’s values and the personnel practical experience. We prioritize health and fitness and perfectly-remaining across our organization, commencing with our employees and extending through their corporations, families and much larger group. We imagine in a complete tactic to wellness, which encompasses four proportions: actual physical, emotional, social and economic. Each and every dimension is special, but all four are key to employees’ general well-getting. Our target is to present our personnel with the means, services and tools that protect all 4 dimensions of staff wellness. This involves:

• A regular monthly health and fitness and wellness publication that covers all the newest happenings to assist health and perfectly-being, together with staff well being benefits, latest functions, healthful residing tips and far more.

• Yearly biometric screenings that allow workers to track their health and fitness progress and uncover regions for continuous advancement.

• Presenting preventive screenings to establish and monitor health and fitness problems such as most cancers.

• Walking trails that are obtainable on a number of campuses for personnel to use to take a breath of new air and reenergize.

• Healthful routines and difficulties that are incentivizing employees to be far more bodily active.

• Two on-web site kid treatment facilities.

• Ergonomics resources, including standing desks and chairs, to help in building the most helpful and snug operate natural environment.

• On-internet site health and fitness facilities that are out there to most staff members, together with health and fitness lessons held through the 12 months.

• Reduced memberships to personal health and fitness center facilities all through the U.S. to accommodate our distant staff.

• Many personnel well being care amenities, acknowledged as the Aflac Treatment Clinics, that offer you ill treatment, wellbeing coaching, health and fitness assessments and much more.

• The Worker Help Program (EAP), which assists workforce cope with some of life’s struggles together with compound abuse, household issues, marital problems, as perfectly as money and authorized challenges.

• Financial coaching to enable manage budgetary commitments, fulfill economical targets, guard versus challenges, help you save for contingencies or future demands like university or retirement, and cope with money shocks.

Tale carries on

At Aflac, we recognize that healthful staff members are an integral piece of our achievements as an organization, and by focusing on our employees’ effectively-getting, we are building business enterprise value, enhancing efficiency, retaining talent and far more. Our dedication to wellness is just just one way we try to produce a hugely productive and engaged office. When the COVID-19 pandemic hit, it became apparent that our employees’ perfectly-becoming was even extra crucial and presented an prospect for our business to augment our properly-getting offerings. In reaction to these worries, Aflac labored to prioritize worker wellness by offering versatile get the job done preparations, positioning extra focus on employees’ mental overall health, developing harmless and accountable reopening programs dependent on CDC steerage, and much more.

Staff Appreciation

Our core philosophy of caring for our workers is central to why Aflac destinations these types of an emphasis on engagement and appreciation. In the course of just about every yr, the Corporation presents a selection of occasions and actions to rejoice our workforce. For example, our Aflac Feathers application will allow personnel to figure out their friends and leaders by nominating them when they go over and further than to uphold the 7 commitments of the Aflac Way. By amassing factors from these nominations, staff earn recognition and can redeem details for specific goods. Aflac personnel also take part in an once-a-year 7 days-extensive traditional celebration and recognition of our staff — Staff Appreciation 7 days (EAW). In the U.S., EAW is held the initially 7 days of May, and features a litany of day by day functions this kind of as every day drawings to games, entertainment, snacks and food items, and group outreach options. Each individual working day of Employee Appreciation Week is intended to exhibit staff members how a great deal Aflac appreciates them.

Staff Engagement

Whilst celebrating our workforce is crucial, it is not the only way to travel engagement. Aflac supplies leaders with further equipment to admit workers for remarkable efforts. Other functions that generate engagement consist of our diversity council, volunteer options in regional communities where by we run and access to a wide variety of assistance assets including non-denominational religion leaders and a devoted workforce of Staff Advocates, whose purpose is to be a help source for workers.

In 2021, the general worker engagement index rating was 84%, which was 3 factors reduced than the 2019 Aflac rating when even now remaining 11 points bigger than the exterior world-wide benchmarks. This survey is carried out each individual two yrs.

Essential Highlights

• In general engagement rating for 2021: 84%, 11 details above the external benchmark.

• Staff who sense very pleased to be element of Aflac: 89%.

• Equipping factors for workers rating: 80%, 5 points above the external benchmark.

• Participation level: 80%.

• Personnel who not often believe about searching for a new task at a different organization: 71%.

• Personnel who believe that that Aflac demonstrates a determination to moral organization conclusions and perform: 89%.

Aflac is active in our regional communities and at the countrywide amount. The U.S. business frequently associates with civic leaders and other companies to assist acquire and inform community plan that assures good laws and numerous representation, probably major to meaningful alter.

Expertise Enhancement

At Aflac, we know our human money is our biggest aggressive edge. Staff improvement is a core target, with systems and choices created to help talent creating and growth of all our employees.

Career Results Centers

Aflac features occupation support products and services to personnel across the U.S. by its Job Good results Centers. U.S. workers can meet with job consultants who present mentoring, coaching, résumé crafting aid, mock interviews, profession consultations, examination proctoring and expertise assessments.

Mentoring

The mission of Aflac’s mentoring method, Teach, is to excite and empower personnel to pursue self-progress and present an possibility to tap into helpful abilities and ordeals of other individuals for development and enhancement. Instruct allows workers to “teach what they know and to discover what they really do not.”

Teach mentors are leaders throughout the corporation who volunteer for a six-month method to mentor employees. Mentors and mentees are “matched” for the system based mostly on occupation alignment and progress focus. The system provides structured actions and encourages the pairs to build a operating relationship that goes beyond the length of the formal plan.

_{Photograph: Keyla Cabret-Lewis Director of Aflac Variety, Equity and Inclusion}

Workforce: Aflac Japan

Staff Wellness and Function-Lifestyle Administration

The company encourages employees to maintain a balanced brain and system. As component of our dedication, Aflac Japan delivers a lot of equipment and assets these kinds of as strolling strategies, on the net seminars to boost overall health literacy, life-style-related advancement efforts such as smoking cigarettes cessation aid, promotion of most cancers screening, institution of work assistance system, and other activities to help staff members stay nutritious.

As a final result, Aflac Japan is certified as a Health and Efficiency Management Group by Japan’s Ministry of Economic climate, Trade and Market for the fourth consecutive yr. This certification is awarded for finest procedures in employee wellbeing management, strategically concentrated work type and development of a socially appreciative work setting.

Aflac Japan presents an on-web site little one care middle and offers assistance for unique parenting phases: right before prenatal, during childbirth/child treatment leave, and balancing do the job and parental obligations.

Worker Engagement, Coaching and Improvement

We imagine it is important for Aflac Japan to improve employee engagement so that staff can be enthusiastic about their corporation and their get the job done and maximize their willingness to contribute. To that finish, Aflac Japan conducts an personnel engagement survey and implements advancements by leveraging a “plan, do, examine, act” or (PDCA) cycle. According to the staff engagement study executed in 2021, Aflac Japan employees’ total engagement rating exceeds the Japan ordinary. In addition, Aflac Japan adopted a new human assets administration technique to understand “an atmosphere in which diverse human assets can function autonomously, benefit from and maximize their strengths, and type their have professions.” Aflac Japan delivers workforce with possibilities these as introductions for Profession Development Strategy, particular person schooling, human means management coaching for all professionals, as perfectly as teaching by a variety of signifies which includes webinar and micro-studying to guidance the vocation advancement of personnel. In addition, Aflac Japan is also doing the job on a selective human useful resource growth system to carry on to improve the leadership pipeline.

Japan Do the job Sensible

Aflac Japan encourages workstyle reform by way of its “Aflac Function SMART” initiative.

This initiative aims to increase organization-vast effectiveness by supporting staff do the job-everyday living stability via the progress of programs and supporting infrastructure that make it possible for each personnel to assessment their own workstyle and realize a way of working not restricted by time or area.

Realizing a superior equilibrium among operate and home:

Adaptable schedules

Aflac Japan provides each employee a versatile do the job timetable by means of utilization of shift function and flex-time, as well as paid out times off on an hourly basis. For all those employing baby or nursing treatment, Aflac Japan presents a lowered working hour process the place eligible staff members can opt for do the job hrs from 10 options with a mixture of change function.

Aflac Japan presents a doing work method and atmosphere that permits every single employee to get the job done from household. The organization supplied all staff members with notebook PCs, tablets and smartphones so that they can very easily entry Aflac Japan’s interior devices from outside the house the office environment and get the job done as if they have been in the business while using the website conference technique.

In purchase to improve organizational results even as the influence of the COVID-19 proceeds, Aflac Japan has proven Ideas for Operating with Corona” (i.e., performing in the COVID-19 natural environment) to perform toward a hybrid get the job done fashion that seeks to understand the finest stability of on-site and distant operate.

In 2021, the Perform Wise initiative contributed to workstyle reform throughout the firm.

• By selling get the job done designs that are not restricted by put, Aflac Japan was in a position to preserve secure organization operations even nevertheless about 50% of staff have been doing work remotely.

• Administrators and personnel took 87% of their annual compensated depart.

• 100% of workers took their maternity or paternity depart, when applicable.

Worker Appreciation

Aflac Japan’s Employee Appreciation Week is built to rejoice and figure out the company’s finest belongings — its staff. To coincide with the anniversary of Aflac Japan’s establishment, each and every November Aflac Japan retains its annual Staff Appreciation 7 days. From daily drawings to making the most of snacks, food stuff and family occasions, Worker Appreciation 7 days is built to display personnel how much Aflac appreciates them each and each day.

Download the 2021 Aflac Organization & Sustainability Report in this article.

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